Holiday Inn Express London Stansted Airport, an IHG Hotel

The breakfast was well done. It was difficult to rate as I arrived very late at 4.30 am due to airline issues and I was charged the full amount and only stayed for 5 hours.

Very close to airport and offer an early morning and late night shuttle at a small fee.

Really lovely hotel, very comfortable and clean, the staff were very welcoming. I thought it was so good that they start breakfast at 04:00 to cater for those with an earlier flight. We were only in the room for about 8 hours but it served us well and wasn't ridiculously expensive. My only issue is getting too and from the airport, you don't really have a choice but to get the shuttle and I think £4 per person is a bit ridiculous for a 5 minute journey. The journey isn't walkable either, even though Google tells you you can, there's no pedestrian paths so you'd have to walk to the verge on the side of a dual carriageway. Also, the breakfast does boast that you can take it away, however you're not allowed a coffee on the bus, so make sure you drink your coffee before hand.

The staff are excellent. Very helpful and polite. I have stayed at this location on numerous occasions, and the staff have always been top-notch. I was limited mobility during my stays and on each occasion arrived slightly early for check in due to miscalculation on my part, I was still able to check after staff went out of their way to accommodate me. I was assisted in getting my breakfast with patience and respect by the staff. I worked in a Holiday Inn a long time ago, and the staff were way above the standard I had worked with previously, which was a pleasant surprise. The breakfast was great, with a wide selection and prepared and displayed well. 9/10 in every department.

breakfast was good, the airport shuttle was amazing (thanks for offering this service) and the room was okay.